FAQ

Questions, answered.

Everything you need to know about using DailyPay as a client or an artisan.

What is DailyPay?

DailyPay is a mobile app that connects you with verified, skilled artisans near you — plumbers, electricians, tailors, mechanics, cleaners, dispatch riders and many more. You describe the job, we match you with the best available professionals nearby, and you pay securely through the app.

How are artisans verified?

Every artisan completes identity verification before they can take jobs. Where craft verification is enabled, artisans must also submit evidence of competence for each specific craft they offer, so you only get people qualified for the work you need.

How does payment work?

You can pay by in-app wallet, bank transfer or cash. For app payments, your money is held securely in escrow and only released to the artisan when the job is done to your satisfaction. Nothing is paid out before the work is agreed and completed.

Is my money safe?

Yes. Card and bank details are handled by our licensed payment partner, Paystack, under PCI-DSS standards — DailyPay never stores your full card number or PIN. Funds for a job sit in escrow until you release them.

Can I track the artisan on the way?

Yes. Once a job is accepted you can see your artisan approaching in real time, chat with them in the app, and get a clear ETA so you know exactly when they will arrive.

How do I become an artisan on DailyPay?

Download the app, create an account, switch on artisan mode, add the crafts you offer and complete verification. Once approved you will start receiving nearby job offers and can withdraw your earnings to your bank.

How do withdrawals work for artisans?

Completed-job earnings mature into your available balance, which you can withdraw to a bank account registered in your own name. Withdrawals are reviewed and approved within an hour before being sent.

Which areas do you cover?

DailyPay is built for Nigeria and is expanding across states. If you have the app, it will show you the artisans available around your current location.

Still have a question? Visit Help or email support@dailypayng.com.